Shipping policy
Shipping Policy
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Order Processing Time
All orders are processed within 1 to 2 business days, excluding weekends and public holidays, after receiving your order confirmation email. You will receive another notification once your order has been shipped.
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Shipping Rates and Estimates
Shipping fees for your order will be calculated and displayed at checkout.
Standard Shipping: Delivery is free to the following countries: France, Switzerland, Belgium, and Luxembourg.
The delivery time is between 8 and 10 business days.
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International Shipping
We only offer shipping to the following countries: France, Belgium, Switzerland, and Luxembourg.
Please note: Applicable customs duties and taxes may be required upon arrival of the package and remain the responsibility of the customer.
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Order Tracking
As soon as your order has been shipped, you will receive an email containing a tracking number. You will be able to track your package in real time via this link.
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Lost or Damaged Packages
If you receive your order damaged, please contact us via the contact form within 48 hours of receiving it, attaching photos of the package and the items.