FAQ

What is the delivery time ?

🚚Delivery:Free shipping throughout mainland France. Estimated delivery time between 8 and 10 business days.

For any questions, please contact us at contact.sileona@gmail.com — we will process your request within 48 hours.

How do I track my order ?

You will receive a confirmation email with your tracking number as soon as your order has been shipped.

What is your return policy ?

Our policy lasts 14 days. If more than 14 days have passed since your purchase, we unfortunately cannot offer a refund or exchange. Please read our return policy carefully.

What should I do if my item arrived damaged ?

If your item is damaged, please contact us by email so we can guide you through the next steps.

What payment methods do you accept ?

We accept all card payment methods in our distribution countries.

Is payment secure ?

Yes, all our payments are secure.